No emails to reviewers during pull reqeust


#1

Dear Support,

It seems that there are some issues (or undefined behavior) with sending out emails during pull request code review.
My colleagues started to complain that since a couple of months there are some emails missing.

What is working:
The pull request was created and all reviewers received the email that we had to review a pull request (good!!)

What is not work

  1. Receiving email when a comment was submitted
  2. Receiving emails when the pull request was updated with a new submission

This seems to be an issue only for the “reviewers”, and NOT for the creator. The creator of the pull request always gets all emails.

It seems that it worked in January this year.

I don’t remember what version of Rhodecode did we use in January. Currently we are on 4.12.4 CE.

Kind regards,
Tamas


#2

Dear Support,

May I have an update on this?

Thanks,
Tamas


#3

Dear Support,

May I have an update on this?

Thanks,
Tamas


#4

I’m not sure what could be the cause, maybe it goes to spam ? Have to checked the logs to check if emails are actually sent?


#5

Hi Marcin,

Which logger should contain the email stuff? We have the following ones:
root, routes, rhodecode, sqlalchemy, beaker, pyro4, templates

Currently they are configured for ERROR level. What level shows email traffic?

Thanks,
Tamas