Live notifications not working

Support
1

Hello,

I wanted to check the Live notification feature but it seems to not work on my side.

Steps to reproduce:

  1. On a brand new Ubuntu 22.04 server, make a fresh install of RhodeCode Community beta through rcstack. When prompted, enable HTTPS/SSL.
  2. As a super-admin, go to My Account then Live Notifications.
  3. Click the Test flash message button: a banner appears and the favicon shows a “1” on overlay.
  4. Close the banner, the favicon overlay disappears.
  5. Click the Test live notification button: the message Channelstream data sent. You should see a new live message now. appears, but nothing more happens.

Are we supposed to do anything for Channelstream to show Live notifications?

2

do you notice any errors on the browser console while pushing the live notification ?

Could be SSL misconfiguration on channelstream.

3

Indeed, there is an error but it fires automatically every 10 seconds, not on button click.
This is apparently not related to the firewall either.

WebSocket connection to 'wss://work.zentek.fr/_channelstream/ws?conn_id=43525d42-c6b4-4a3f-a0ae-18af4555af6b' failed:
openWebsocket   @ scripts.min.js?ver=5d8c63c6:1
startListening  @ scripts.min.js?ver=5d8c63c6:1
a               @ scripts.min.js?ver=5d8c63c6:1
value           @ scripts.min.js?ver=5d8c63c6:1
_handleConnect  @ scripts.min.js?ver=5d8c63c6:1
a               @ scripts.min.js?ver=5d8c63c6:1
value           @ scripts.min.js?ver=5d8c63c6:1
_handleResponse @ scripts.min.js?ver=5d8c63c6:1

The conn_id parameter changes for each new error.

4

Can you check if in services yaml file this is uncommented to support SSL over websockets ?

      # HTTP + SSL example, should be put into .custom/docker-compose-services.override.yaml
      - "traefik.http.routers.channelstream.entrypoints=http,https"
5

No it’s not, because the installer didn’t do it by default even in HTTPS mode.
But… actually it doesn’t change anything!

6

Hello,
Still having this issue unsolved. Any idea to fix it?

7

have you tried to restart the whole stack by doing a down & up ?

we’re sure this would be the cause of the error because wss:\\ connections were not allowed via this commented out label

8

I can confirm that:

  1. My file .custom/docker-compose-services.override.yaml contains the following:
services:
  channelstream:
    labels:
      - "traefik.enable=true"
      # Enable http+https endpoints to serve SSL, select just 1 to disable the other
      - "traefik.http.routers.channelstream.entrypoints=http,https"
  1. I have restarted the whole stack by doing:
sudo ./rcstack stack all down
sudo ./rcstack stack router up --detach && sudo ./rcstack stack services up --detach && sudo ./rcstack stack rhodecode up --detach

Still, when I go to My Account > Live notifications and click “Test live notification”, I see nothing while browsing with Google Chrome 120.0.6099.71.
In the meantime, I can confirm that it works correctly on code.rhodecode.com. I’m a bit confused :confused:

Do you have directions to follow to troubleshoot channelstream on my installation?

Here are my logs, just in case:

router:

rc_cluster_router-traefik-1  | 172.18.0.1 - - [12/Dec/2023:16:28:00 +0000] "POST /loki/api/v1/push HTTP/1.1" 404 19 "-" "-" 198 "-" "-" 0ms
rc_cluster_router-traefik-1  | 172.18.0.1 - - [12/Dec/2023:16:28:00 +0000] "POST /loki/api/v1/push HTTP/1.1" 404 19 "-" "-" 199 "-" "-" 0ms
rc_cluster_router-traefik-1  | 172.18.0.1 - - [12/Dec/2023:16:28:07 +0000] "POST /_admin/my_account/test_channelstream HTTP/1.1" 200 78 "-" "-" 200 "rhodecode@docker" "http://172.18.0.12:10020" 34ms
rc_cluster_router-traefik-1  | 172.18.0.1 - - [12/Dec/2023:16:28:08 +0000] "POST /loki/api/v1/push HTTP/1.1" 404 19 "-" "-" 201 "-" "-" 0ms
rc_cluster_router-traefik-1  | 172.18.0.1 - - [12/Dec/2023:16:28:08 +0000] "POST /loki/api/v1/push HTTP/1.1" 404 19 "-" "-" 202 "-" "-" 0ms

services:

rc_cluster_services-channelstream-1  | INFO:channelstream.WSGIServer:172.18.0.12 - - [2023-12-12 16:28:07] "POST /message HTTP/1.1" 200 986 0.001628
rc_cluster_services-channelstream-1  | INFO:channelstream.operations:connecting justin.massiot with uuid 08ef4f15-3bdc-4e60-80b9-778d7a5a66a5
rc_cluster_services-channelstream-1  | INFO:channelstream.wsgi_views.server:info time: 0:00:00.000006
rc_cluster_services-channelstream-1  | INFO:channelstream.WSGIServer:172.18.0.12 - - [2023-12-12 16:28:21] "POST /connect HTTP/1.1" 200 2939 0.001832
rc_cluster_services-channelstream-1  | INFO:channelstream.WSGIServer:172.18.0.3 - - [2023-12-12 16:28:25] "GET /admin/sign_in HTTP/1.1" 200 1972 0.001176
rc_cluster_services-channelstream-1  | INFO:channelstream.operations:connecting justin.massiot with uuid 30f22633-10db-4a7c-a377-d4721f1f409a
rc_cluster_services-channelstream-1  | INFO:channelstream.wsgi_views.server:info time: 0:00:00.000007
rc_cluster_services-channelstream-1  | INFO:channelstream.WSGIServer:172.18.0.12 - - [2023-12-12 16:28:46] "POST /connect HTTP/1.1" 200 2939 0.002701

The rhodecode logs are only showing a bunch of uri="GET:/status " user=":-" user_agent="RhodeCode-Healthcheck", ending in HTTP 200 responses.

Thanks for your time!

9

Have you been able to digg out from chrome console what is the actual error there ?

10

Automagically fixed as of version 5.0.0.beta27

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